Today we’re gonna find out the answer to the question, what are the biggest challenges when collecting testimonial videos?

But we’re gonna do it a bit differently. We’re going to see what artificial intelligence (AI) has to say the biggest challenges are.

We are going to use a tool called ChatGPT. This tool is a chatbot where you can ask questions and it will provide you with answers based on the info it has learned from.

And this tool is VERY good. Actually, it’s scary good.

To see what it could do when it was asked what the biggest challenges were when it came to collecting testimonial videos, I screen-recorded its responses so you could see what it had to say.

But just in case you don’t see the video or don’t want to watch it, here are what it says are the biggest challenges.

  1. Getting people to agree to participate: Some people may be hesitant to appear in a video or may not have the time to commit to the project.
  2. Coordinating schedules: Even if people are willing to participate, it can be difficult to find a time that works for everyone.
  3. Technical difficulties: There can be issues with sound, lighting, and other technical factors that can affect the quality of the video.
  4. Ensuring authenticity: It is important to make sure that testimonials are genuine and not scripted or rehearsed.
  5. Getting people to open up: Some people may be shy or may not be comfortable sharing their thoughts and experience on camera.
  6. Maintaining confidentiality: If the testimonial includes sensitive or personal information, it may be necessary to take steps to protect the privacy of the participants.


Every one of those is spot on.

If the person agrees to do the testimonial video and knows it will be used, then usually number six is not an issue.

What Happened When I Asked It To Regenerate Its Response?

The first run was very good but there are other BIG issues that it didn’t mention, so I asked it to run it again. This is what it shared this time…

  1. Lack of participation: It can be difficult to get people to agree to participate in a testimonial video, especially if they are busy or hesitant to be on camera.
  2. Inability to articulate thoughts: Some people may struggle to articulate their thoughts or experiences clearly on camera, leading to a less effective testimonial.
  3. Technical Issues: There may be technical issues with recording equipment or lighting that can impact the quality of the testimonial videos
  4. Legal considerations: There may be legal considerations to keep in mind, such as obtaining consent from participants to use the likeness in the videos.
  5. Time constraints: Collecting testimonial videos can be time-consuming, especially if you need to coordinate with multiple participants.

Overall, the biggest challenge when collecting testimonial videos is often getting high-quality, authentic content that effectively communicates the experiences and opinions of the participants.


The second round revealed the other big issues that pop up when collecting testimonial videos. Of course, there was some repetition but both of these queries hit on just about all of the major challenges.

That’s pretty good. Again, scary but cool.

Now, just a quick heads up on all of this.

If you’re thinking about using this to create content for your websites and things like that, Google and the company that owns ChatGPT are already tracking what it spits out.

So copying word for word the content it shares and slapping it on your website won’t be good. Google will know and ding your website in the search network for it, or possibly worse.

I just did it here to show you an example of how powerful it is.

So feel free to use the tool, but know it’s not going to replace everything just yet.

What do you think? Do these testimonial video challenges sound like something you’ve experienced?

Let me know.