We’ve all heard or known of someone who has come down with COVID-19 at this point.
In many training businesses they’ve had members come down with it.
But what happens if one of your staff or trainers comes down with it?
How you respond to this with your current member base is crucial. That’s because the one thing that is on the line besides health during a time like this is trust and credibility.
The last thing you want is to lose any credibility with your members so you have to respond in a way that deepens the trust you already have with them.
For some businesses, there may be a pull to not tell anyone and keep as much of it under wraps as possible.
But this is a mistake.
That’s the last thing you want to do.
You want to focus on being as open as possible about it and then prove that you’re taking every possible step to prove that everything is clean and safe.
And in the video above you’ll see how to play all of this out.
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